Micro-directory

The corporate phrase glossary

Every phrase here does a job the words do not admit to. Search for the line that landed badly and read what it was actually asking for.

55 phrases

“Per my last email”

I already answered this and you did not read it. Repeating myself is now a documented grievance, not a favor.

Paper trail

“Let's circle back”

This is not being decided now, and it may never be decided. The topic has been placed in a holding pattern that looks like progress.

Meetings

“As discussed”

Nothing was discussed, or the discussion went badly for you and this is now being reframed as mutual agreement.

Paper trail

“Going forward”

Something already happened and someone is unhappy about it, but no one is going to say what or who directly.

Paper trail

“Noted”

I have received your opinion and I am filing it in the bin. Nothing you said will change anything.

Paper trail

“I'll loop you in”

You are about to be included on something so that you cannot later say you were excluded, not because your input is wanted.

Credit & visibility

“Let's touch base”

A meeting with no stated purpose, no agenda, and no outcome, which will somehow still take thirty minutes.

Meetings

“Quick sync”

The word 'quick' is doing heavy lifting. This calendar block will expand to fill the space it is given.

Meetings

“Let's align”

People are disagreeing and someone would like them to stop, ideally without any of the disagreement being resolved.

Meetings

“Let's take this offline”

Stop talking about this in front of other people. The topic is now a private problem between us.

Meetings

“Just ping me”

I am not going to check anything, remember anything, or follow up. The entire burden of this task is now yours.

Meetings

“By EOD”

A deadline invented fifteen minutes ago that now governs your evening, with no explanation of why today matters.

Deadlines & urgency

“ASAP”

Now, but with the deniability of a phrase that gives no actual date, so you cannot be blamed for any assumption you make.

Deadlines & urgency

“Just a gentle reminder”

This is the second or third time of asking and the softness of the phrasing is a warning, not a kindness.

Deadlines & urgency

“When you get a chance”

Immediately, but phrased so that the sender can never be accused of having rushed you.

Deadlines & urgency

“No pressure at all!”

Enormous pressure. The exclamation mark is load-bearing and the request has already been framed as optional so refusal looks unhelpful.

Deadlines & urgency

“Low-hanging fruit”

Work that is easy for someone else to do and therefore easy to assign to you without any additional resources.

Workload & boundaries

“Can you just…”

A task described as trivial by someone with no visibility into it. The word just is a discount applied to your time.

Workload & boundaries

“I don't have the bandwidth”

A no, delivered in a way that cannot be written down as a no. Bandwidth implies a temporary condition rather than a decision.

Workload & boundaries

“We're all wearing many hats”

There is no plan and no hiring, so absorb more work and call it versatility. It reframes understaffing as team spirit.

Workload & boundaries

“Do more with less”

The output expectations are rising and the resourcing is not. Framed as ambition, it is actually a resource decision.

Culture & values

“We're like a family here”

Boundaries will be treated as disloyalty, and you are expected to accept family-level inconvenience with employee-level pay.

Culture & values

“Work hard, play hard”

The play is scheduled by the employer, attendance is optional but observed, and the hard part is not optional at all.

Culture & values

“Great job on this!”

Usually followed by a but. When delivered in a group thread to someone whose work was entirely baseline, it is a courtesy or a signal.

Backhanded praise & feedback

“Don't take this the wrong way”

Take it the wrong way. The sentence that follows has been rehearsed and the speaker knows exactly how it lands.

Backhanded praise & feedback

“I welcome feedback”

Feedback is welcome, but only the specific and well-packaged kind, and ideally delivered by someone more senior.

Backhanded praise & feedback

“Please CC me”

Not because I need the information, but because I want to be seen to be involved and to be able to intervene.

Credit & visibility

“Move the needle”

Do something measurable, though no measurement has been defined and the person using the phrase has not checked whether the needle exists.

Jargon

“Let's double-click on that”

I want to interrogate a detail you mentioned, but I would like it to sound like collaboration software instead of criticism.

Jargon

“At the end of the day”

What follows is presented as the plain truth and is usually the speaker's preference wearing the costume of common sense.

Jargon

“We hire only the best”

A claim that justifies unusually high standards and unusually low support, and quietly suggests that struggle is a personal failing.

Culture & values

“Let's park that”

We are not dealing with this now, and nobody is writing down when we will. The parking is usually permanent.

Meetings

“Let's get some time on the calendar”

Your schedule is now a group project. Nobody is proposing a date, which means the scheduling labour lands on you.

Meetings

“Just following up”

I have asked before. The word 'just' is doing all the work of pretending this is the first time.

Deadlines & urgency

“Today would be great”

A deadline delivered as a suggestion, so that missing it becomes a personal failing rather than a resourcing decision.

Deadlines & urgency

“We need a quick turnaround”

You are expected to compress your work because someone else's planning failed somewhere upstream.

Deadlines & urgency

“Can I pick your brain?”

I want your expertise for free, with no brief, no scope, and no credit. The metaphor makes it sound casual.

Workload & boundaries

“Quick question”

A question with no end. It is rarely quick, frequently requires research, and usually arrives without context.

Workload & boundaries

“It's a growth opportunity”

Work with no extra pay, no title change, and no support, reframed as a gift to your career.

Workload & boundaries

“Own it end to end”

You are accountable for the outcome and none of the authority. Every dependency becomes your personal problem.

Workload & boundaries

“Just flagging”

A concern is being recorded without a request, so the sender can later say they raised it while leaving the solving to you.

Paper trail

“Who owns this?”

Nobody has owned this for weeks, and the question is really a search for a volunteer, usually the most junior person present.

Paper trail

“Adding you for visibility”

You are being included so the record shows you were informed, not because your opinion will change anything.

Credit & visibility

“Synergy”

Two things should work together, and nobody using the word has worked out how, or who pays for the integration.

Jargon

“Leverage”

A noun that became a verb so a plain instruction could sound strategic. Usually it means 'use', and occasionally 'use up'.

Jargon

“Our north star”

An aspiration broad enough that it cannot be measured, used to end debates about priorities without settling any of them.

Jargon

“Let's not boil the ocean”

Scope down, but decide for yourself what to cut, and take the blame if the trimmed version was not what was wanted.

Jargon

“Let's do a deep dive”

An investigation with no limits, no deliverable, and no deadline, assigned to whoever happens to be in the room.

Jargon

“We're pivoting”

Everything recently done is being abandoned, but described as strategy so that nobody has to call it a reversal.

Jargon

“Fast-paced environment”

Understaffed, under-planned, and prone to last-minute changes. The phrase appears in job ads to describe conditions as a personality trait.

Culture & values

“Unlimited PTO”

No accrual, no payout, no minimum, and social pressure to take fewer days than a fixed allowance would have given you.

Culture & values

“We care about work-life balance”

A value stated in the handbook and contradicted by the calendar. The phrase is often loudest where the hours are longest.

Culture & values

“Let me play devil's advocate”

I am about to disagree with you, and I would like the disagreement to feel like a public service rather than an objection.

Backhanded praise & feedback

“I'm just a straight shooter”

Pre-emptive permission to be blunt, issued so that any discomfort is framed as your problem rather than their manner.

Backhanded praise & feedback

“Can I give you some feedback?”

A question with only one available answer. The feedback is not the request; the permission is a courtesy.

Backhanded praise & feedback
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